Customer Story

Bedroom Online

The Bedroom Online, a Scotland-based bedroom and mattress furniture retailer, partnered with us to launch a brand-new Shopify store that seamlessly blends functionality and aesthetics. We delivered a visually appealing and easy-to-navigate platform tailored to their product range.
Location
Ayr, Scotland
Industry
Retail
Ecommerce
5 weeks from discovery call to first order

The Bedroom Online: Bringing Comfort to Ecommerce

The Bedroom Online, a Scotland-based bedroom and mattress furniture retailer, partnered with us to launch a brand-new Shopify store that seamlessly blends functionality and aesthetics. We delivered a visually appealing and easy-to-navigate platform tailored to their product range. To enhance customer service, we integrated a cutting-edge chatbot, providing real-time assistance with a user-friendly design. By focusing on user experience, performance, and engagement, the new site successfully transformed their online presence, increased sales, and improved customer satisfaction.

What we delivered

  • Tailored Shopify Build – A bespoke Shopify store designed from the ground up to provide a seamless, intuitive, and engaging shopping experience, perfectly aligned with the brand's identity.
  • Chatbot Integration – An advanced chatbot solution offering real-time customer assistance, order tracking, and an engaging, interactive shopping journey to drive conversions.
  • Streamlined Navigation – Intuitive menu structures and advanced filtering options that make finding the perfect bedroom furniture or mattress quick and easy for every customer.
  • Mobile-First Design – A fully optimised e-commerce platform ensuring exceptional functionality and aesthetic appeal across desktop, tablet, and mobile devices for a consistent user experience.
  • High-Quality Visuals – Professionally designed product images and branding elements to showcase the furniture and mattress collection in the best possible light.
  • Launch Ready Guarantee – A comprehensive end-to-end launch strategy, ensuring every detail was perfected before going live to deliver a smooth, stress-free rollout.

How we worked with the client

“Partnering with Jordan on the project was an absolute pleasure. He had a clear vision for what he wanted to achieve by taking the already well established family furtniture business and translating that into a successful online enterprise. We quickly went from the initial discovery into building the site on Shopify, which provided him with a great backend for management of the day to day operation.”

Thomas Newton, Client Director

The Challenge

Ways That We Could Help Provide Online Transformation

  1. We developed a fully customised site with no pre-existing framework, aligning it with The Bedroom Online’s brand identity.
  2. Addressed the challenge of replicating in-store guidance by implementing a highly responsive and intuitive chatbot.
  3. Easy online payment configuration with Shopify Pay.
  4. Balanced an extensive product range with streamlined navigation for an intuitive shopping experience.

Another success story